🔒 Privacy Document Last Updated: January 2025

Privacy Policy – How Betjii Protects Your Data

At betjii, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data betjii collects when you use our platform, why we collect it, how we store it, and what rights you have over your own information. We have written this in plain language so every player in Bangladesh can understand it without needing a law degree.

TLS Encrypted No Data Selling Your Rights Protected

Privacy at a Glance

  • We never sell your data
  • All data encrypted in transit
  • You can request data deletion
  • Minimal third-party sharing
  • Passwords never stored in plain text

Six Ways Betjii Keeps Your Data Safe

These are the core principles that guide how betjii handles every piece of information you share with us.

End-to-End Encryption

Every connection between your device and betjii is protected by TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text — not even for a fraction of a second.

Zero Data Selling

Betjii does not sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes. Your information is used only to operate your account and improve your experience on betjii.

Full Data Control

You have the right to access, correct, or delete your personal data at any time. Submit a request to [email protected] and betjii will respond within 30 days. Account closure includes full data deletion upon request.

Secure Password Storage

Betjii stores all passwords using one-way cryptographic hashing. This means even betjii staff cannot see your password. If you forget it, it must be reset — it cannot be retrieved. Always use a strong, unique password for your betjii account.

Minimal Third-Party Sharing

Betjii only shares your data with payment processors (bKash, Nagad, Rocket) and identity verification services, and only to the extent necessary to operate your account. All third-party partners are contractually bound to protect your data.

Clear Retention Limits

Betjii does not keep your data longer than necessary. Active account data is retained while your account is open. After account closure, data is deleted within 90 days unless legal obligations require a longer retention period.

01 Introduction

This Privacy Policy describes how betjii ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register and use betjii at betjii.app. This policy applies to all users of the betjii platform, including those who access betjii via a web browser or the betjii mobile app.

By creating a betjii account or using any part of the betjii platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use betjii.

Betjii is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for legitimate purposes, and protect it with industry-standard security measures. This policy is written in plain English so that every player — regardless of technical background — can understand exactly how their data is handled on betjii.

This Privacy Policy was last updated in January 2025. Betjii will notify registered players of any material changes via email or in-platform notification before changes take effect.

02 Data We Collect

Betjii collects the following categories of personal data from players:

Category Examples Required?
Identity Data Full name, date of birth, national ID number Yes – for account verification
Contact Data Mobile number, email address Yes – for account communication
Financial Data bKash / Nagad / Rocket wallet number, transaction history Yes – for deposits and withdrawals
Technical Data IP address, device type, browser type, operating system Automatic – collected on access
Usage Data Games played, bet amounts, session duration, login times Automatic – collected during play
Communications Data Support chat logs, emails sent to betjii When you contact support

Betjii does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Collect Your Data

Betjii collects your personal data through the following methods:

  • Direct registration — when you create a betjii account and fill in your profile details.
  • Transactions — when you make a deposit or withdrawal via bKash, Nagad, or Rocket, transaction data is shared with betjii by the payment provider.
  • Platform usage — betjii automatically records technical and usage data whenever you access the platform, place a bet, or interact with any feature.
  • Identity verification — when you submit documents such as a national ID card or passport for account verification, betjii collects and stores copies of those documents.
  • Customer support — when you contact betjii support via email or live chat, the content of those communications is recorded and stored.
  • Cookies and tracking — betjii uses cookies and similar technologies to collect technical data about your device and browsing behaviour on the betjii platform. See Section 06 for full details.

04 How We Use Your Data

Betjii uses your personal data for the following purposes:

  • To create and manage your betjii account
  • To process deposits and withdrawals via your registered mobile wallet
  • To verify your identity and age in compliance with our responsible gaming obligations
  • To detect and prevent fraud, money laundering, and other prohibited activity
  • To provide customer support and respond to your queries
  • To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts
  • To send you promotional communications about betjii offers and new games — only if you have opted in to marketing communications
  • To analyse platform usage and improve the betjii experience for all players
  • To comply with applicable legal and regulatory obligations

Betjii will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

You can opt out of marketing communications at any time by contacting betjii support at [email protected] or by using the unsubscribe link in any marketing email.

05 Data Sharing and Third Parties

Betjii does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

  • Payment processors — bKash, Nagad, and Rocket receive your wallet number and transaction details to process deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity verification services — betjii may use third-party identity verification providers to confirm your age and identity. These providers receive only the minimum data necessary to complete verification.
  • Legal obligations — betjii may disclose your data to law enforcement or regulatory authorities if required by law, court order, or to protect the rights and safety of betjii and its players.
  • Business transfers — in the event of a merger, acquisition, or sale of betjii, your data may be transferred to the new entity. You will be notified of any such transfer and given the opportunity to close your account if you do not consent.

All third-party service providers who receive your data are contractually required to protect it and use it only for the specific purpose for which it was shared. Betjii does not permit third parties to use your data for their own marketing purposes.

Betjii will never share your data with advertisers or data brokers. If you receive unsolicited marketing claiming to be from betjii, please report it to [email protected] immediately.

06 Cookies and Tracking Technologies

Betjii uses cookies and similar tracking technologies to improve your experience on the platform. Here is what we use and why:

Cookie Type Purpose Can You Opt Out?
Essential Cookies Keep you logged in, maintain your session, enable core platform functions No – required for betjii to work
Analytics Cookies Understand how players use betjii, identify popular games, improve performance Yes – via browser settings
Preference Cookies Remember your language, display settings, and other preferences Yes – via browser settings
Security Cookies Detect suspicious login attempts and protect your account from unauthorised access No – required for account security

You can control cookies through your browser settings. Note that disabling essential or security cookies may prevent betjii from functioning correctly. Betjii does not use third-party advertising cookies or cross-site tracking technologies.

07 Data Security

Betjii takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your information:

  • TLS encryption — all data transmitted between your device and betjii is encrypted using Transport Layer Security (TLS). This protects your data from interception during transmission.
  • Password hashing — your betjii password is stored using a one-way cryptographic hash. It cannot be reversed or read by anyone, including betjii staff.
  • Access controls — access to player data within betjii is restricted to staff who need it to perform their job functions. All staff access is logged and audited.
  • Secure infrastructure — betjii's servers are hosted in secure data centres with physical access controls, redundant power, and 24/7 monitoring.
  • Regular security reviews — betjii conducts regular security assessments to identify and address potential vulnerabilities in our platform.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your betjii account has been compromised, contact support immediately at [email protected] and change your password without delay.

Betjii will never ask for your password via email, SMS, or live chat. If you receive such a request, it is not from betjii — please report it to our support team.

08 Data Retention

Betjii retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are:

  • Active account data — retained for the lifetime of your betjii account plus 90 days after closure.
  • Transaction records — retained for a minimum of 5 years to comply with financial record-keeping obligations.
  • Identity verification documents — retained for the duration of your account plus 5 years after closure.
  • Support communications — retained for 2 years from the date of the last communication.
  • Technical and usage logs — retained for 12 months on a rolling basis.

When data reaches the end of its retention period, betjii securely deletes or anonymises it. Anonymised data (which cannot be linked back to any individual) may be retained indefinitely for statistical and analytical purposes.

09 Your Privacy Rights

As a betjii player, you have the following rights over your personal data. To exercise any of these rights, contact betjii at [email protected]. We will respond within 30 days.

Right to Access

Request a copy of all personal data betjii holds about you.

Right to Correction

Ask betjii to correct any inaccurate or incomplete data about you.

Right to Deletion

Request deletion of your personal data, subject to legal retention requirements.

Right to Object

Object to betjii processing your data for marketing or analytics purposes.

Right to Portability

Receive your data in a structured, machine-readable format for transfer.

Right to Restriction

Ask betjii to restrict processing of your data while a dispute is resolved.

10 Minors and Under-18 Protection

Betjii is strictly for players aged 18 and above. Betjii does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on betjii, please contact us immediately at [email protected].

Upon receiving a report of an underage account, betjii will immediately suspend the account, delete all associated personal data, and return any deposited funds to the original payment method. Betjii uses age verification checks during registration to prevent underage access, but we rely on players to provide accurate information.

If you are under 18, you must not register on betjii. Providing false age information is a violation of our Terms and Conditions and may have legal consequences.

11 Changes to This Privacy Policy

Betjii may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered players via email or in-platform notification at least 7 days before the changes take effect.

The date at the top of this page shows when the policy was last updated. We encourage you to review this page periodically. Your continued use of betjii after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you have concerns about any changes to this policy, please contact betjii support before the changes take effect. If you do not accept the updated policy, you may close your account at any time.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the betjii privacy team:

  • Email: [email protected]
  • Subject line: Privacy Request – [your registered mobile number]
  • Response time: Within 30 days for data rights requests; within 2 hours for urgent security concerns
  • Support hours: 24 hours a day, 7 days a week

For responsible gaming concerns, including self-exclusion and account restrictions, please visit our Responsible Gaming page. For full platform rules, see our Terms and Conditions.

When submitting a data rights request, please include your registered mobile number and a brief description of your request. This helps betjii locate your account and process your request as quickly as possible.

🔒 Play with Confidence

Your Privacy is Safe with Betjii

Now you know exactly how betjii handles your data. Register free today, deposit via bKash or Nagad, and enjoy provably fair games — all with the confidence that your personal information is protected every step of the way.

TLS Encrypted No Data Selling 18+ Only